How we work
From first message to a written scope, then work you can see.
Every engagement is scoped to your business. Here’s exactly what happens after you reach out, what your quote covers, and answers to the questions buyers ask first.
The process
Four steps, no surprises.
- 1
Share your goals
Use the quote form to tell us what you need, which labs interest you and any timing or budget constraints.
- 2
Discovery call
We review what you sent and meet to understand your business, current setup and what success looks like.
- 3
Written scope and quote
You receive a custom scope: recommended labs, deliverables, timeline and price. No packages to squeeze into.
- 4
Build and report
Work ships in visible increments with one point of contact and regular reporting against agreed goals.
Your written scope
What your quote spells out.
No fixed packages. The scope is written for your goals, so you can compare it, share it internally and decide.
Recommended labs
Which labs your goals actually need, and which ones they don’t.
Deliverables
What gets built, written, launched or run, listed item by item.
Timeline
Milestones in the order work ships, so you know what to expect when.
Price
A price for the agreed scope. If scope changes, the quote is revised in writing first.
Not sure which labs you need? Compare all seven labs, or pick “not sure” areas in the quote form and we’ll recommend.
FAQ
Questions buyers ask us first.
Don’t see yours? Add it to your quote request and we’ll answer it in writing.
What does Xpertech Labs do?
We build and run the digital side of a business: marketing, outbound lead generation, websites and software, social media, branding, e-commerce and research. Each area is handled by a specialized lab.
Can I hire just one lab?
Yes. Many clients start with a single lab for one clear need. You can add labs later, or combine several from the start so they share one plan.
Do you publish fixed packages or prices?
No. Every engagement is custom-scoped, because two businesses asking for “a website” or “SEO” rarely need the same thing. Your quote spells out exactly what’s included.
What happens after I request a quote?
We review your request, follow up to schedule a short discovery call, then send a written scope and quote. There’s no obligation to proceed.
Who will I work with day to day?
A dedicated lead coordinates the specialists from each lab you engage, so you have one point of contact and one plan.
Do I own the work you create?
Yes. Websites, software, content and brand assets we create for you are yours.
Ready for step one?
It takes about five minutes. There’s no obligation to proceed.